Refund policy

Returns & Refunds

We hope you love your Soli & Deo purchase. If you change your mind, we accept returns within 14 days of delivery, provided the item is unused, unworn, and in its original condition and packaging.

To request a return, please contact Solianddeo@gmail.com with your order number and reason for return. If your return is approved, we will provide instructions and the appropriate return address. Please do not send items back without contacting us first.

For change-of-mind returns, return shipping costs are the responsibility of the customer. Original shipping charges are non-refundable.

 

Damaged, faulty or incorrect Items

Please contact us as soon as possible if your order arrives damaged, faulty, or incorrect so we can assess the issue and make it right.

Refunds

Once your return has been received and inspected, we will notify you of the outcome. Approved refunds will be returned to your original payment method. Please allow additional time for your bank or payment provider to process the refund.

This policy does not exclude or limit any rights you may have under the Australian Consumer Law